By Rob Perry / 21st December 2022
If your CRM system is out of date, poorly managed or missing completely – the chances are ‘customer relationship management’ is causing more pain than pleasure.
Most CRM systems carry the power to elevate their host organisations way above their current operational level – and it’s statistically proven that companies using CRM (successfully) have improved sales by 29%!
BUT!
On average 30% of CRM roll-outs fail within the first 2 years – with that figure rising to 63% for large organisations. This is mainly attributed to a lack of original suitability & planning, poor ongoing maintenance and low levels of user training & engagement. (Statistics: Salesforce, CIO & Merkle group PLC respectively)
We are a completely independent and impartial CRM Consultancy and we offer a full suite of CRM solutions designed to help you bring your CRM software in line with your business needs – so you can start benefitting from increased relevance, greater efficiency, happier service users and accomplished sales and marketing objectives.
CRM Champion Ltd.
“Dynamic, attentive and highly professional. Their CRM selection service saved me countless hours of frustrating research, and their marketplace report presented information in a way which made it easy to compare options related to my business needs. The implementation was extremely well managed, and the team worked hard to ensure my e-commerce website integrated beautifully.”
Sue Searle, Ecology Training UK Ltd.
“These guys are methodical and detailed, a very safe pair of hands and a great resource to know when implementing more sophisticated systems. Would highly recommend.”
Ben Stirling, Made with Maturity Ltd.
CRM Champion is an inclusive and diverse employer that supports students and new graduates to flourish at the early stage of their careers. The team are dedicated professionals who actively engage with the university to create meaningful opportunities that supports growth on all sides.
Andrea Hodges, Employment Schemes Manager, University of Exeter
Sam Snowdon, Chief Marketing Officer, BIT Group
“[They] were brilliant at pinpointing what our needs were, they produced a thorough marketplace report and as a result we have adopted a CRM system which has totally changed our way of working and made our lives so much easier.”
Lucy Thomas, Linggard and Thomas Accountants Ltd.
“[They] were instrumental in leading a challenging CRM project – taking time to understand our business and helping us to become more profitable.”
Henry Massey, Clystnet Ltd
“CRM Champion were instrumental in getting us organised and working effectively…their strong work ethic and deep knowledge will bring any project to fruition.”
GR, Airport Direct Travel Ltd.
