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- Non-Disclosure Agreement (NDA)
- We will issue and countersign an NDA and Data Sharing agreement which covers all our employees and subcontractors and binds them to strict confidentiality and data protection standards.
- Data Storage and Access
- Data files should be stored in Microsoft SharePoint locations secured with 2-Factor Authentication (2FA) to ensure secure access.
- Access to data files on SharePoint sites is restricted to company devices protected by password and 2FA.
- Device Security
- All company devices should comply with CRM Champion’s (CRMC’s) device usage policy. (Firewalls should be enabled, as well as up-to-date anti-virus and intrusion detection system software, provided by Sentinel Software, and monitored by the endpoint security agent.)2.
- Company devices are subject to strict software policies, have encrypted hard drives, and run the most current version of the operating system and applications.
- Data Transfer
- Data should not be transferred physically unless it is required and approved by the client.
- Where data transfer is required (whether physically or digitally), it must be encrypted.
- Data files should not be attached to emails.
- Data Analytics and Development
- Anaconda (Jupyter Notebook) is the approved platform for writing and running Python code for data analytics. On rare occasions, ‘VS Code’ may be used as an alternative to Jupyter.
- If necessary, a VPN may be used for accessing the client’s data.
- If necessary, a remote-control program can be used to access the client’s device to provide access to relevant data and Jupyter Notebook.
- If the data is open source or accessible via a secure platform, CRMC Data Analysts may use CRMC company devices to gain access.
- If using a secure platform, CRMC Data Analysts should be provided with their own user account with 2FA.
- If collaboration with other developers is required, we will use the highly secure GitHub development platform. Please see https://github.com/security for more information.
- Data will not be stored on GitHub or other repository management platforms.
- Data Sharing and Storage
- Any outputs at the non-technical level will be stored and shared via Microsoft 365 (M365) SharePoint.
- All data must be encrypted in transit and at rest.
- All physical devices that store data must be encrypted and remote wiping should be enabled in case of loss or theft.
- VPN and Authentication
- VPN should be set up where applicable to ensure security and integrity for accessing client data.
- All users must have a unique user account with 2FA for accessing client online platforms.
- Passwords
- Passwords and 2FA guidance must follow the stricter of client’s or CRMC’s password policy, unless specified explicitly by contract or data sharing agreement.
- Cyber Essentials
- As a certificated Cyber Essentials (cert id: ccb0db39-f996-4197-aeaf-3c3756efa1c4) company we have robust policies in place for data security.
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