Want expert support for longer? We'll help automate your processes and handle day to day tasks for you.


Proficient in CRM, our administrative personnel will actively manage your back end customer administration.

Our accounts administrators have unique expertise. Their pivotal role means they work for you, and for us. They understand how your CRM needs to work for your business, and by working closely with you, they’ll ensure your system continues to develop in line with the growth of your company.

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Automating your business has never been easier

What if you could enhance your customer experience and have time to develop your business?

What if by doing both, you could increase profits and improve customer retention? Not only can we find and design a CRM system that will improve the functionality of your workflow, we’ll actually provide administrative staff to manage it all for you.

With expert knowledge of your company and ours, our accounts personnel will identify any day to day customer management issues and also highlight potential growth points.

  • Once our consultants have established a CRM system for your company, we talk you through our management options and ask you further questions about your business. We'll then create an administrative package for you tailored to your specific needs.
  • After an initial proposal is discussed and approved, we'll map out the scope of the required service including expectations for daily tasks, weekly hours and the duration of the contract.
  • To complement our customer management service, we offer further training, resources and guides to provide additional support so you have the best possible experience with your new system.
  • You can typically expect weekly contact from your support team, a monthly report, and management meetings with our senior members of staff on at least a quarterly basis. For less than it would cost to hire a full time member of staff, you can also benefit from our Monday to Friday, 9-5 telephone and email response service.
  • To ensure they truly represent your brand, our staff will thoroughly research your company, and complete any training that you wish them to undertake.
  • “Dynamic, attentive and highly professional. Their CRM selection service saved me countless hours of frustrating research, and their marketplace report presented information in a way which made it easy to compare options related to my business needs. The implementation was extremely well managed, and the team worked hard to ensure my e-commerce website integrated beautifully.”

    Sue Searle, Ecology Training UK Ltd.

  • “These guys are methodical and detailed, a very safe pair of hands and a great resource to know when implementing more sophisticated systems. Would highly recommend.”

    Ben Stirling, Made with Maturity Ltd.

  • CRM Champion is an inclusive and diverse employer that supports students and new graduates to flourish at the early stage of their careers. The team are dedicated professionals who actively engage with the university to create meaningful opportunities that supports growth on all sides.

    Andrea Hodges, Employment Schemes Manager, University of Exeter

  • The CRM Champion team provided expert guidance in mapping our CRM requirements to meet BIT Group objectives including our BIT Training and BIT Security divisions. The team’s insightful approach, analytic mindset and industry expertise created us a phased approach to achieving CRM success. Highly recommended.

    Sam Snowdon, Chief Marketing Officer, BIT Group

  • “[They] were brilliant at pinpointing what our needs were, they produced a thorough marketplace report and as a result we have adopted a CRM system which has totally changed our way of working and made our lives so much easier.”

    Lucy Thomas, Linggard and Thomas Accountants Ltd.

  • “[They] were instrumental in leading a challenging CRM project – taking time to understand our business and helping us to become more profitable.”

    Henry Massey, Clystnet Ltd

  • “CRM Champion were instrumental in getting us organised and working effectively…their strong work ethic and deep knowledge will bring any project to fruition.”

    GR, Airport Direct Travel Ltd.