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    Customer Management Made Easy

    Customer Management Made Easy

    We compare hundreds of CRM systems to find you the perfect match.

    We compare hundreds of CRM systems to find you the perfect match.

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    Customer Management Made Easy

    Customer Management Made Easy

    Dial up performance. Drive down cost. We achieve an average increase in turnover of 60% for our clients.

    Dial up performance. Drive down cost. We achieve an average increase in turnover of 60% for our clients.

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    Customer Management Made Easy

    Customer Management Made Easy

    63% of CRM adoptions fail. Don’t leave yours to chance - our comprehensive service leads to success.

    63% of CRM adoptions fail. Don’t leave yours to chance - our comprehensive service leads to success.

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    Customer Management Made Easy

    Customer Management Made Easy

    Award winning, impartial advice from the CRM Consultancy of the Year

    Award winning, impartial advice from the CRM Consultancy of the Year

60%


Average turnover increase for our clients

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Experienced AGILE project managerS

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UK Enterprise 
Award Winner

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CERTIFIED IN CYBER ESSENTIALS

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What is CRM and why do you need it?

A Customer Relationship Management system simplifies your interaction with current and potential customers.

By storing and managing your customer-related data in one place, it helps to refine your workflows so you can provide an outstanding concierge experience for your customer.

The right system will help you to foster your customer relationships effectively and efficiently and save you both time and money.

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Independent and Impartial

Unbiased and unsponsored, our award winning expert consultancy sets us apart from other companies.

Our 25 years of experience and specialist knowledge of hundreds of Customer Relationship Management systems, means we are the perfect advocates for your business.

We’ll help you choose an efficient system that allows you to make seamless and hassle free changes to your workflow. We will support you to find a simple way to run your company, enabling you to improve customer retention and increase sales while saving you time, money and energy.

About Us

Well defined services to help you grow your business and deliver a consistent client experience.

From innovative start-ups looking to scale, to well established multi-nationals with complex systems and data legacy, we deliver transformative CRM systems through transparent, realistic advice.

 

Our services have been optimised to help you find the most efficient route from your current state to the comprehensive system you’ve always dreamed of.

 

Whether you’re looking for some basic advice to get you started, a full selection and implementation service, development of an existing system or handing over management of your CRM and customer database entirely – we’ve got the service to suit your needs.

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What the right CRM system can do for your business

  • “Dynamic, attentive and highly professional. Their CRM selection service saved me countless hours of frustrating research, and their marketplace report presented information in a way which made it easy to compare options related to my business needs. The implementation was extremely well managed, and the team worked hard to ensure my e-commerce website integrated beautifully.”

    Sue Searle, Ecology Training UK Ltd.

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  • “These guys are methodical and detailed, a very safe pair of hands and a great resource to know when implementing more sophisticated systems. Would highly recommend.”

    Ben Stirling, Made with Maturity Ltd.

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  • CRM Champion is an inclusive and diverse employer that supports students and new graduates to flourish at the early stage of their careers. The team are dedicated professionals who actively engage with the university to create meaningful opportunities that supports growth on all sides.

    Andrea Hodges, Employment Schemes Manager, University of Exeter

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  • The CRM Champion team provided expert guidance in mapping our CRM requirements to meet BIT Group objectives including our BIT Training and BIT Security divisions. The team’s insightful approach, analytic mindset and industry expertise created us a phased approach to achieving CRM success. Highly recommended.

    Sam Snowdon, Chief Marketing Officer, BIT Group

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  • “[They] were brilliant at pinpointing what our needs were, they produced a thorough marketplace report and as a result we have adopted a CRM system which has totally changed our way of working and made our lives so much easier.”

    Lucy Thomas, Linggard and Thomas Accountants Ltd.

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  • “[They] were instrumental in leading a challenging CRM project – taking time to understand our business and helping us to become more profitable.”

    Henry Massey, Clystnet Ltd

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  • “CRM Champion were instrumental in getting us organised and working effectively…their strong work ethic and deep knowledge will bring any project to fruition.”

    GR, Airport Direct Travel Ltd.

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